1. Processing Client’s requests and orders for performance of Operation
1.1. Processing Client’s requests and orders has the following structure:
— after Client makes a request or order, the request is tested for its correctness in the on Site platform;
— the on Site platform sends the Client’s request or order to the server;
— after the Client’s request or order is received by the server it is tested for correctness;
— the server, after proceeding the Client’s order or the request, sends the results to the on Site platform. In case that the connection between the on Site platform and the server is correct, the on Site platform will receive the results of the Client’s order or the request and process will be done.
1.2. The processing time may vary and depends on the quality of the communication between the on Site platform and the server, as well as on the market conditions. In normal market conditions the processing time usually varies between 1-4 seconds. In some cases and market conditions that differ from normal, the processing time can be higher than 4 seconds.
1.3. The server may refuse to the Client request or order in the following cases:
— if Client sends the request or order before the first quote in the on Site platform on the market opening;
— if there is not enough funds on the Client’s Account for opening a new position;
— if Client sends the request before the opening of the trading session;
— when market conditions differ from normal.
1.4. When working with the on Site platform Client may only use one browser tab. In the case of multiple browser tabs Client information and results of Operations can be adjusted and / or abolished.
1.5. Client recognizes that information on balance of the Client’s Account reflected by Company on the Site platform, and also about Client’s Operations and their results, is complete and indisputable. Client has no right to demand from Company of entering of any changes into information eflected on the Site platform, just as has no right to demand from Company any compensation of any funds which expected by Client as a result of any Operations which aren’t reflected by Company on the Site.
2.1. Client acknowledges that the only reliable source of quote flow information is the main server for Clients. The information contained in quotes on the Site platform cannot serve as a reliable source of information about the real quotes flow, as in the case of unstable connection between the on Site platform and the server part of the quotes may not reach the on Site platform.
2.2. The graphs displayed on the Site platform are indicative. Thus Company does not guarantee that the transaction as a result of the Operation will be made at the same prices specified in the on Site platform at the time of the Client’s transactions.
2.3. The price displayed on the trading platform is formed by the formula (Bid + Ask) / 2.
2.4. Non-Market quotation
2.4.1. Non-Market quotation — the price specified in the on Site platform without the corresponding price on the market at a given time.
2.4.2. If Company has executed a Client’s request or order for non-market quote, Company is charged with the responsibility for correction of financial transactions between erroneous positions and closing of the actual market price, corresponding to the time of closing of the non-market quotation.
2.4.3. In the event that Client request or order to the opening position was executed at non-market quote, Company reserves the right to cancel the financial result for such a position.
3. Processing of Client’s orders for position opening
3.1. If the amount of available on the Client’s Account funds is sufficient to open a position — the position will be opened.
3.2. If the size of the available on the Client’s Account funds is insufficient to open a position — the position won’t be opened.
3.3. The Client’s order to open a position is deemed as proceed, and the position is opened only after the corresponding entry in the server log file. Each new position is assigned with a serial number.
3.4. Closing trading position occurs at the current price.
4.1. If Company discovers fraud schemes such as:
4.1.1. Fraud associated with credit card transactions and any other ways to remit a balance of credit cards that do not belong to Client;
4.1.2. Fraud associated with the use of software for false trading results;
4.1.3. Fraud associated with errors and system failures for false trading results;
In all mentioned above cases Company is entitled to block the Client’s Account without prior notice and without the possibility of further Operations with Client’s Account.